Soulmate Necklace

Unless a pieces is marked, "made to order", it is ready to ship and will go out on our next shipping day after the order is placed. In most cases, this is within 1 or 2 days, but if you need it faster, reach out and let us know so we can arrange expidited shipping. Rush orders will require a shipping fee; all regular shipping is free at Sarah Sonder.

 All Sarah Sonder pieces are made with quality materials and quality craftsmanship. Your piece should withstand the test of time and is sturdy enough for everyday wear. Sterling silver and stones are susceptible to scratching, so wear with care. Avoid contact with caustic chemicals, rough surfaces such as sand paper, and prolonged acidic exposure. All of these can cause scratching, etching and erosion to your handcrafted piece of art. Routine polishing with a soft polishing cloth is all the regular maintenance required.

Returns are always accepted if initiated within 10 days of original purchase. Return shipping cost is customer's responsibility. Full refund will be issued upon receipt of returned item in its original condition. If evidence of damage or wear is present, a partial or no refund could be issued. This is to Sarah Sonder's discretion.